The food at the Grand Market Pavilion was great, and the staff, especially Asish, made the experience memorable. However, service at times was slow, and they struggled with basic amenities, which was disappointing for a luxury hotel. Overall, it had its ups and downs but was enjoyable.

Had a lovely stay and really enjoyed the cozy vibe of the room. The food at the restaurant was absolutely delicious. The spa services were a perfect way to unwind, and the pool was a great spot to relax in. Just wish the room had been a bit cleaner upon arrival, but overall, it was a fantastic experience! 🌟

The caring and friendly staff made a significant impact, especially Pritha at check-in who offered complimentary beverages while resolving an issue. Enjoying cocktails and snacks during happy hour in the Residents Lounge, along with a spectacular city view from our spacious room, enhanced our experience. However, the check-in wait was lengthy, and the room's cleanliness upon switching due to maintenance issues was disappointing.

The ambiance with breathtaking architecture was truly captivating.

The front desk charged more than the agreed price without proper explanation.

itc royal bengal, a luxury collection hotel, is a clean and beautiful place. the staff made our stay unforgettable with their polite and helpful service. we loved the relaxing personalized therapies and enjoyed delicious snacks at the darjeeling lounge. the location is perfect, close to the vibrant market place.

would recommend

The Itc Royal Bengal, A Luxury Collection Hotel, offers an impressive stay with luxurious rooms and exceptional amenities. The breakfast features an extensive selection, including freshly baked pastries, local specialties, and international dishes such as eggs and pancakes. The staff is highly accommodating and efficient, ensuring a pleasant experience during my business trip. The hotel's ambiance, characterized by elegance and sophistication, adds to its appeal.

Long wait times for check-in and check-out.

Gorgeous pool and friendly staff, but Wi-Fi was spotty during my stay.

I had a fantastic experience. The breakfast spread was delightful and fresh. Room service was prompt and the staff was courteous. The ambiance was elegant and relaxing. I would definitely return for another stay! 😊

I loved chilling at the rooftop bar with live music and enjoyed the cozy atmosphere. The fitness center was top-notch, and the beautiful decor really elevated my stay.

Felt so relaxed, nothing too much trouble.

It was just a nice choice for a trip in Kolkata with great value for money. The breakfast setup had a confusing layout but plenty of choices, which made me appreciate the variety. Make sure to ask for a non-smoking room when checking in.

A Memorable Family Escape with Luxurious Comfort

We had a lovely two-night stay in a spacious suite that felt like a home away from home. The attentive staff ensured we had everything we needed, though we found the breakfast options limited. For parents traveling solo, consider a activity area for kids while using the gym!

Had an amazing experience with stunning decor and delicious breakfast options. The skilled staff really knows how to make you feel at home. I’d definitely come back again!